Scale your online retail business with dedicated e-commerce support squads trained in Shopify, Amazon, WooCommerce, product catalog uploads, inventory auditing, and customer helpdesks.
Daily Product Catalog Uploads
Fulfillment Accuracy SLA
Storefront Live Chat Support
Managing inventory sync across multiple channels, processing customer returns, and writing product descriptions drains merchant focus away from marketing.
Manual SKU entry, image resizing, and tagging slow down new collection launches during peak sales seasons.
Unsynced stock levels between Shopify, Amazon, and eBay result in overselling and customer negative reviews.
Slow response times to order tracking inquiries ("Where is my order?") hurt customer retention and shop ratings.
Our e-commerce operations specialists seamlessly manage storefront backend tasks so you can focus on brand expansion.
Uploading product titles, SEO descriptions, variants (size/color), pricing tiers, tags, and optimized product imagery.
Monitoring daily stock counts across warehouses, updating multi-channel inventory levels, and issuing supplier purchase orders.
Routing order manifests to 3PL partners, updating tracking numbers, handling customer refund requests, and exchange processing.
Responding to pre-purchase product questions, order status inquiries, discount code troubleshooting, and customer reviews.
Veloce Apparel partnered with EliteOps Global to manage product catalog updates for 2,000+ SKUs and staff a 24/7 Gorgias customer helpdesk across Black Friday sales.
Daily Catalog Uploads
Fulfillment SLA
Connect directly with an EOG e-commerce operations specialist to outline your store catalog and request a custom proposal.
